Tour and Travel Management

CRM for Tour and Travel Management

Our CRM for Travel Management is an intelligent, all-in-one solution designed for travel agencies, tour operators, and corporate planners to manage leads, bookings, itineraries, and customer interactions seamlessly. It automates the entire customer journey—from inquiry to post-trip engagement—while providing personalized travel recommendations and real-time support to enhance client satisfaction and operational efficiency.

  • Lead Mismanagement: Travel agents often lose sales due to poor follow-up.
  • Manual Itinerary Creation: Time-consuming and prone to booking errors.
  • Fragmented Booking Systems: Difficulty accessing flights, hotels, and activities in one place.
  • Lack of Personalization: Travel packages aren’t tailored to individual preferences
  • Centralized CRM Dashboard: Tracks leads, bookings, payments, and follow-ups in one place.
  • AI-Generated Itineraries: Custom travel plans are created instantly based on user preferences.
  • Real-Time Booking Integration: Direct access to flights, hotels, car rentals via GDS.
  • Automated Communication: Chatbots and omnichannel messaging ensure instant support.c
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⁠Lead & Customer Management

Capture and manage inquiries, track follow-ups, and convert leads to bookings.

Stores customer preferences and travel history for personalized offerings.

Online Booking & Itinerary Builder

Automatically generates detailed travel itineraries including flights, hotels, and activities.

Allows real-time edits and updates for client-facing plans

Automated Invoicing & Payment Tracking

Generates invoices for individual and corporate bookings.

Tracks payments, sends reminders, and integrates with multiple payment gateways.

Tour and Travel Management
Salient Features

Real-Time Communication & Chat Support

Built-in chat system for direct interaction via email, WhatsApp, and SMS.

AI bots handle FAQs, status updates, and quick queries 24/7.

GDS (Global Distribution System) Integration

Connects to global platforms for booking flights, hotels, and experiences.

Enables one-click access to travel services, improving booking speed and accuracy.

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